If your solar inverter is switched on before you have a bi-directional meter installed, you may receive an estimated bill. The estimated bill is likely to be based off your usage from the same time last year. These calculations are based on AEMO Metrology Procedures.
Or access to the meter may have been restricted when the meter reader attended. These reasons could include dogs, locked gates and weather events.
If you have a smart meter, there may be varying reasons why you have received an estimated account, please contact us to find out more