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Compare residential tariffs

Most customers in regional and rural Queensland are on a standard retail contract, paying regulated retail electricity tariffs, set by the Queensland Competition Authority (QCA).

Let us help you find a tariff to suit your lifestyle and household needs. Compare your tariff with our calculator.

General supply tariff

Tariff 11 is the most common residential tariff, providing electricity to your household where you pay for what you use at a flat rate per kilowatt hour through the day and night, plus a daily supply charge. It's designed for general residential usage and is suitable for most households.

Find out more about our general supply tariff.

Time of use tariff

On Tariff 12A, you pay a different rate for the electricity you use depending on the time of day that you use it and the time of year, plus a daily supply charge. This time of use tariff may suit high-use households or those who can shift a good proportion of their electricity use to times outside the summer peak / shoulder period (between 3pm – 9.30pm daily).

Find out more about our time of use tariff.

Seasonal demand tariff

On a seasonal demand tariff, you're charged for the total amount of electricity you use plus a demand charge and a daily supply charge. The demand charge is based on your average kilowatt (kW) demand for electricity between 3pm and 9.30pm on your four highest demand days each month.

Find out more about our seasonal demand tariff.

Economy tariffs

Tariff 31 and Tariff 33 are cheaper because they provide interruptible supply and Ergon Network controls the times when power is available. These secondary tariffs are great for running appliances like hot water systems and pool pumps that don't need a constant supply of power.

Find out more about our economy tariffs.

Supply charges

Supply charges cover the costs of supplying and maintaining your electricity service, including costs for poles and wires, billing and administration.

More information about how tariff prices are set, including supply charges, can be found on the Queensland Competition Authority website and the Australian Energy Regulator's Energy Made Easy website.

Changing your tariff

You must remain on the same primary tariff for at least 12 months before you can change to another primary tariff.

If you're considering a tariff change, please call us on 13 10 46 (7am – 6.30pm, Mon – Fri).

There may be additional costs associated with changing your tariffs that will vary depending on your individual circumstances. We can let you know more when you contact us to request a tariff change.

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