Switch to e-Bill

e-Bill is the fast, convenient and secure way to get your electricity bills via email.

You can sign up to e-Bill today via My Account. Alternatively you can complete our online form for residential or business customers and a representative will process your request.

View the e-Bill Terms and Conditions.

Benefits of e-Bill

Fast No more waiting for the snail mail.
Convenient Receive and check your bills and notices whenever and wherever you are.
Saves trees Better for the environment.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7:15am - 5:45pm

Business general enquiries

1300 135 210

Mon to Fri, 7:15am - 5:45pm

Interpreter Service

1300 607 555

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies (including shocks & tingles)

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week