Open/Close an account

We’re here to help your business power ahead while on the move. Find out everything you need to know about opening or closing an account.

How to open/close an account

It’s easy to open or close an account online – it only takes a few minutes.

To get started, here's what you should have on hand:

  • Business name
  • Contact person’s details
  • A valid email address
  • Connection and mailing address.

We’ve also got a great range of tools, services and advice to help you save money and get the most out of your energy:

Tariffs and prices

We offer a range of tariffs to suit your business. When you open an account online we’ll assess your needs and recommend the best tariffs. Compare business tariffs.

Security deposit

When you open an account with us, you may need to pay a security deposit. We assess the security deposit amount based on a risk assessment. We're here to work with you to try and reduce the deposit amount as much as possible. Find out more about the security deposit.

Payment options

Want convenience and flexibility? We’ve got a range of payment options to suit the way you do business. Plus with email billing you can receive your bills straight to your inbox – it’s fast and easy. Sign up to email billing today via My Account.

Save on your energy use and bill

Making some small changes in your energy use can make a big difference in your bill. View our tips for business for a comprehensive range of advice on everything from lighting to food service equipment.