Open/Close an account

We’re here to help your business power ahead while on the move. Find out everything you need to know about opening or closing an account.

Accounts in a personal name

You can open and or close an electricity account in a personal name quickly and easily online with My Account:

Accounts in a business name

You can open and or close an electricity account in a business name by completing our online moving form.

New customer

If you’re new to Ergon Energy Retail, please complete our online moving form.

Tools and services

We’ve also got a great range of tools, services and advice to help you save money and get the most out of your energy:

Tariffs and prices

We offer a range of tariffs to suit your business. When you open an account online we’ll assess your needs and recommend the best tariffs. Compare business tariffs.

Security deposit

When you open an account with us, you may need to pay a security deposit. We assess the security deposit amount based on a risk assessment. We're here to work with you to try and reduce the deposit amount as much as possible. Find out more about the security deposit.

Payment options

Want convenience and flexibility? We’ve got a range of payment options to suit the way you do business. Plus with email billing you can receive your bills straight to your inbox – it’s fast and easy. Sign up to email billing today via My Account.

Save on your energy use and bill

Making some small changes in your energy use can make a big difference in your bill. View our tips for business for a comprehensive range of advice on everything from lighting to food service equipment.