Frequently asked questions

Search resultsclosex

      Most popular

      • How do I close my account?
      • How do I get the power disconnected?
      • When is my next meter read?
      • Am I entitled to a rebate on my electricity bill?

      Recently updated

      • Why doesn’t Ergon Retail offer special rates or discounts?
      • What electricity tariffs do Ergon Energy Retail offer?
      • Why did tariff rates increase this year?
      • What is the Meter Services Charge?

      Support topics

      Manage my account
      Billing & payments
      Moving house
      Tariffs & prices
      Meters
      Solar, batteries & EVs
      Feedback
      Show all topics
      Back to top