Frequently asked questions

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      • How do I get the power disconnected?
      • I'm new to Ergon, how do I create a new account?
      • Am I entitled to a rebate on my electricity bill?
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      • How can I pinpoint the cause for my high bill when I have solar?
      • Why hasn’t my bill reduced as much as I expected since having solar installed?
      • What further support is there if I have a high bill with solar?
      • When will my next bill be issued?

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