Frequently asked questions

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      • Am I entitled to a rebate on my electricity bill?
      • How do I get the power disconnected?
      • How do I get power connected at the house I am moving into?
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      • I want to set up a payment plan, can I do this in My Account?
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      • How do I request a refund if my account is in credit?
      • Can I have more time to pay my bill?

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