Help & support

  • Our commitment

    Outlines our commitment to our customers, including our standard customer contracts and rules governing the sale of energy.

    Details
  • Retail feedback

    Complaints and compliments about accounts, billing, payments, rebates, concessions, refunds, power prices and Clean Energy.

    Details
  • 100% Queensland owned

    As a 100% Queensland owned company, we’re with you 100% of the way.

    Details
  • Social guidelines

    We’re on social media to provide you with great service and handy energy information. Read on for our social media guidelines.

    Details
Open welcome popup

EasyPay Rewards has been extended!

Apply by 30 Sept 2018 to receive $75 each year for residential customers and $120 each year for businesses.