Help & support

1. Home
2. Help & support

• Our commitments

  We're committed to serving our communities and providing extra support when it's needed.

  Details

• Retail feedback

  Complaints and compliments about accounts, billing, payments, rebates, concessions, refunds, power prices and Clean Energy.

  Details

• 100% Queensland owned

  As a 100% Queensland owned company, we’re with you 100% of the way.

  Details

• Social guidelines

  We’re on social media to provide you with great service and handy energy information. Read on for our social media guidelines.

  Details