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Help & support

  • Our commitment

    Outlines our commitment to our customers, including our standard customer contracts and rules governing the sale of energy.

  • Social guidelines

    We’re on social media to provide you with great service and handy energy information. Read on for our social media guidelines.

  • Retail feedback

    If you have a retail customer service experience you'd like to share with us, we're listening.

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We've made a few changes so that you can find information more easily.