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COVID-19 Response

Queensland, you can count on us to support our communities through COVID-19. We’re doing all we can to look after our customers and have a range of support services available. Read about our response


Running a business?  Hopefully we have all the information you need right here to help with your electricity needs.

Our Welcome to Ergon Energy Retail (PDF 2.6 mb) booklet is available to download. It includes a guide to business electricity tariffs, Clean Energy subscriptions and the range of payment methods we have available. We also let you know where to start if you want to install and connect a solar PV system.

If you have any questions you can email our business support team at businesscustomerservice@ergon.com.au or call 1300 135 210 Monday - Friday 8.00am-5.30pm (excluding public holidays).

Tariffs & prices

Ergon Energy has several different tariffs to suit the electricity needs of your business.

Account options

Understanding your electricity bill, how to update your details, queries and payment options.

Billing & payments

Understanding your electricity bill, payment options and security deposits.

Business resources

Hints and tips to help you save electricity in your business and save money on your bill.

Support for farmers

We're here to help regional Queensland farming communities in any way we can.

Take some smart business actions

Take the first step towards to finding out how to choose the right person to help your business with smarter energy choices.


Getting staff to buy in on energy efficiency in the workplace is essential - we've got some ways to get you started.


Signing up to our Clean Energy program is a smart move for your business.


We require access to your meter to bill you correctly for the electricity you’ve used. Find out how you can help with access.