Price changes from 1 July 2025
What’s changing?
Each year our electricity prices are set by the Queensland Competition Authority (QCA). The prices reflect the cost of supplying electricity to customers, and we're required by Queensland legislation to charge these prices.
The Queensland Government subsidises the price of electricity for regional Queenslanders to ensure we're on par with other parts of the state, given the vast geographic distances to deliver electricity across regional and remote Queensland.
This year, we’ve seen an increase in the prices handed down by the QCA. This was mainly due to increased network costs, which were partly offset by a decrease in the cost of electricity we buy on your behalf.
From 1 July 2025:
- The bill for a typical small business on Tariff 20 only is expected to increase by 3.2% or around $80 a year
- Typical large customers on Tariff 44, Tariff 45 or Tariff 46 are expected to pay around 1.8% - 2.8% more for electricity.
The above price changes are based on the median usage for each tariff. If you’re a small business on Tariff 20, you can calculate the change in your annual bills based on your actual usage/export from the past 12 months or your estimated usage for 2025-26 using the QCA’s bill comparator.
Practical measures to help you
We know using electricity in your business is a part of everyday life. Here are some tips to help you with the upcoming changes:
Take control with a smart meter and My Account
If you have a smart meter you can access smart features in My Account, putting more choice and control in your hands. With My Account and a smart meter you can:
- Check you’re on the best tariff
- Set up budget alerts
- Discover insights and savings opportunities
- Track exports if you have rooftop solar
- View your use and costs over hourly, daily, weekly, monthly and yearly periods.
Learn more about My Account and smart meters.
Save on your bill with our energy tips
Just a few small changes in how you use electricity in your business can make a real difference to your power bill. We have a wealth of energy saving tips for businesses on our website.
Break up your bill
Direct Debit gives you the flexibility to pay your bills weekly, fortnightly, monthly or quarterly. You can setup Direct Debit with My Account or by calling us on 13 10 46.
Commonwealth Government Small Business Rebate
The Commonwealth Government has announced that small businesses will receive a $150 rebate applied in two $75 quarterly instalments in July and October 2025. Ergon Retail will automatically apply the rebate as a credit on electricity bills. Learn more about small business rebates.
Find out about other support options
If you're having difficulty paying your electricity account, please contact us on 1300 135 210 so we can discuss the options available to you.