General supply tariffs
The most common tariff for residential customers is Tariff 11.
Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).
Tariff 11
Tariff 11 is a general supply tariff, where you pay for what you use at a flat rate throughout the day and night, plus a daily supply charge. All rates include GST.
| From 1 July 2025 - Current Rate | COST |
|---|---|
| All usage per kWh | $0.32973 |
| Supply charge per day | $1.68842 |
| From 1 July 2024 - Previous Rate | COST |
|---|---|
| All usage per kWh | $0.34069 |
| Supply charge per day | $1.36667 |
View Basic Plan Information for Tariff 11
View Basic Plan Information for Tariff 11 and Tariff 31
View Basic Plan Information for Tariff 11 and Tariff 33
View Basic Plan Information for Tariff 11 with Tariff 31 and Tariff 33
Changing your primary tariff
There's no cost to change your primary tariff. We'll never change your tariff unless you explicitly consent:
- If you’ve had a smart meter for at least 12 months: You can request a tariff change in My Account. Simply select 'Usage & metering’ from the menu, click the 'Compare tariffs' button and follow the prompts.
- If you’ve had a smart meter less than 12 months: Please call our friendly local team on 13 10 46 to request a tariff change.
- If you have a basic meter: You’ll first need to upgrade to a smart meter. You can request a smart meter using our easy online form. While there’s no additional charge for a smart meter, your switchboard needs to be compliant for the meter change to take place. Your electrical contractor can assist you in assessing your switchboard.