General supply tariffs
The most common tariff for residential customers is Tariff 11.
Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).
Tariff 11
Tariff 11 is a general supply tariff, where you pay for what you use at a flat rate throughout the day and night, plus a daily supply charge. All rates include GST.
| From 1 July 2025 - Current Rate | COST |
|---|---|
| All usage per kWh | $0.32973 |
| Supply charge per day | $1.68842 |
| From 1 July 2024 - Previous Rate | COST |
|---|---|
| All usage per kWh | $0.34069 |
| Supply charge per day | $1.36667 |
View Basic Plan Information for Tariff 11
View Basic Plan Information for Tariff 11 and Tariff 31
View Basic Plan Information for Tariff 11 and Tariff 33
View Basic Plan Information for Tariff 11 with Tariff 31 and Tariff 33
Changing your primary tariff
There's no cost to change your primary tariff. If you have a basic meter, the only primary tariff available is Tariff 11. If you have a smart meter, there may be other tariff options available. To request a tariff change, visit My Account and click on 'smart meter features', then 'tariff comparison'. You can also call our friendly local team on 13 10 46