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Welcome to Ergon Retail

Our welcome booklets are designed to provide you with a greater understanding of the relationship between us, as your electricity retailer, and you.

If you have any questions, please contact us in a way that suits you.

Residential welcome booklet

Business welcome booklet

Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7am - 6:30pm
Business general enquiries: 1300 135 210
Mon to Fri, 7am - 6:30pm
Interpreter Service: 13 14 50
Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

Network

Network general enquiries: 13 74 66
Mon to Fri, 7am - 5:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies: 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week