Queensland, you can count on us to support our communities through COVID-19. We’re doing all we can to look after our customers and have a range of support services available. Read about our response
Information for Ergon Energy residential customers about accounts including opening an account, updating your details and how to support the Royal Flying Doctor Service.
Manage your residential account online anywhere, anytime with My Account.
EasyPay is the easy way to take control of your bills and manage your account.
Moving house and need to connect or disconnect the power? Open, transfer or close your account online.
Update you account details quickly and easily online
As a residential account holder, you can authorise another person or business to receive information and manage your account on your behalf.
Digital meters give us the potential to offer you more tailored options to manage your account.
We purchase electricity from renewable energy sources - Windy Hill, hydro stations and biomass plants across regional Queensland.
We can help you remove the electricity service and meters when preparing to demolish a building.
Residential and small business customers with another retailer can return to Ergon Energy Retail.
Register online to join our voluntary donation scheme to support the RFDS.
When you open or update an electricity account with us, you may need to provide us with valid identification.
If you’ve lost a loved one, we understand it’s a difficult time and are here to help.
Get in touch