Legal info

• Privacy Statement

  Our Privacy Statement explains how we collect, hold, use and disclose your personal information.

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• Terms of Use

  Read our website terms of use.

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• Retail contracts & rules

  Sets out the rules that guide how we supply electricity across regional Queensland and the contracts that apply to you.

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• Consumer Data Right (CDR)

  You can choose to safely access and share your energy data with accredited providers. It’s free, optional, and puts you in control.

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• Right to Information

  We’re committed to making documents publicly available under the Right to Information Act 2009 (Qld).

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• Accessibility

  It’s important to us that our website is accessible to everyone, including people with visual, hearing, cognitive or motor impairments.

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• Verifying your identity

  We need to confirm who you are to keep your account secure and protect against fraud.

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