Our Partnership with the Flying Doctor
25 Years of Care: $20 Million Raised
For 25 years, Ergon Energy Retail customers and staff have supported the Royal Flying Doctor Service (RFDS) (Queensland Section) and together, we’ve raised over $20 million.
That support means thousands of people in rural and remote communities have received urgent medical care when they needed it most - from emergency flights and lifesaving equipment to primary healthcare and mental health services.
Thanks for your generosity
In 2025, we celebrated this milestone with the Thank You Circuit, visiting towns along the Queensland coast to say thanks to the communities and customers who made it possible.
🎥 Watch the video below to hear real stories from our own staff whose lives were changed thanks to the Flying Doctor:
Transcript
Group:
“Thank You”
Ayesha Razzaq, Executive General Manager, Ergon Energy Retail:
“From my team at Ergon Retail, to everyone who has donated on your electricity bills, a big thank you. Together, we’ve raised a massive $20 million dollars, to help the RFDS provide vital healthcare services to regional and remote Queensland.
Meredith Staib, CEO, RFDS (Queensland Section):
“A huge thank you to all the Ergon Energy Retail customers that have donated to the RFDS through their electricity bills, it really does make a huge difference to us and those people who live in regional Queensland.
Sebastian Krantz, General Manager, Philanthropy and Partnerships:
“I just want to say a massive thank you to Ergon customers and Ergon staff for this amazing $20 million raised over 25 years.
That’s a big milestone and it helps us purchase new equipment, buy new aircraft, invest, train our staff but better is, improve the health of the people we care for in rural and remote Queensland.”
Shelby – Primary Health Care Nurse:
“Hi – my name’s Shelby and I’m one of the Primary Healthcare Nurses and thanks to your fundraising and your donations we’re able to provide primary healthcare to rural and remote areas of Australia. Thanks”
Donna – Senior Mental Health Clinician:
“Thank to you I can be there to have conversations with rural and remote Australians when times get tough.”
Fiona, Jackie and Luke, RFDS Staff:
“Thanks to you, we can continue providing life saving care to those that require it, across the state.”
“Because of your support, we can make sure that our patients reach the healthcare that they need.”
“Thanks to your generosity we can keep the planes flying.”
Izzy – Flight Nurse:
“Because you went further, I can be there for every mum to help their day go off without a hitch.”
Lynlee – Senior Dentist:
“Thanks so much for your generous donations, with your support we can provide dental care for communities like Boulia.”
Want to help?
Please show your support for this vital community service by registering to donate through your Ergon Retail bill. Most customers give around $5 per bill, but you can choose any amount and change or cancel anytime.
Visit My Account now to register to donate to the RFDS through your electricity bills:
You can also help by donating directly to the RFDS with a one-off contribution.