Price changes from 1 July 2025
What's changing?
Each year our electricity prices are set by the Queensland Competition Authority (QCA). The prices reflect the cost of supplying electricity to customers, and we're required by Queensland legislation to charge these prices.
The QCA have released the draft electricity prices for 2025-26, which are summarised below. We’ll update this page once the QCA release the final prices in early June. Find out about price changes from 1 July for businesses.
The Queensland Government subsidises the price of electricity for regional Queenslanders to ensure we're on par with other parts of the state, given the vast geographic distances to deliver electricity across regional and remote Queensland.
Draft price changes from 1 July 2025
This year, we’ve seen an increase in the draft prices handed down by the QCA. The main reason for this is an increase in network costs, which was partly offset by a decrease in the cost of electricity we buy on your behalf.
Forecast change in annual bills for typical customers
Tariff 11
The typical residential customer on Tariff 11 is expected to see a bill increase of 5.2% or around $100 per year. This is based on an annual usage of 4,116 kWh. Customers with different usage or on a different tariff combination (e.g. Tariff 11 and 33) will have a differing percentage increase.
Economy tariffs
A typical residential customer with an economy tariff for a hot water system or pool pump may see an increase of 4.2% or around $92 with large hot water systems (Tariff 31), and 3.9% or around $81 with smaller hot water systems and pool pumps (Tariff 33).
Solar feed-in tariff
The solar feed-in tariff is expected to decrease from 12.377 to 8.69 cents per kWh to reflect the lower price of buying electricity on the market during the day.
Practical measures to help you
We know using electricity in your home is a part of everyday life. Here are some tips to help you with the upcoming changes.
Take control with a smart meter and My Account
If you have a smart meter you can access smart features in My Account, putting more choice and control in your hands. With My Account and a smart meter you can:
- Check you’re on the best tariff
- Set up budget alerts
- Discover insights and savings opportunities
- Track exports if you have rooftop solar
- View your use and costs over hourly, daily, weekly, monthly and yearly periods.
Learn more about My Account and smart meters.
Save on your bill with our energy tips
Just a few small changes in how you use electricity at home can make a difference to your power bill. View our home and appliance energy tips.
Break up your bill
Direct Debit gives you the flexibility to break up your energy payments weekly, fortnightly, monthly or quarterly. You can setup Direct Debit via My Account or by calling us on 13 10 46.
Check available rebates
The Queensland Government offers eligible pensioners, seniors, health care card holders and ImmiCard holders an electricity rebate to assist with the cost of electricity. This rebate is applied to each bill and calculated at a daily rate. To see if you are eligible or for more information view our rebates page.
Commonwealth Government Rebate
The Commonwealth Government has announced that all households will receive a $150 rebate applied in two $75 instalments from 1 July 2025. Ergon Retail will automatically apply the rebates as a credit on electricity bills.
Find out about other support options
If you're having difficulty paying your electricity account please contact us on 13 10 46 so we can discuss the options available to you.
View our Help made for you guide for more helpful tips when managing your electricity bill.