QLD Electricity Rebate

Are you a Queensland pensioner, senior, health care card holder or asylum seeker? You may be able to get an electricity rebate on your bill.

The Queensland Government Electricity Rebate helps eligible households with their electricity costs.

The rebate is applied daily and appears on your bill in instalments. The amount you receive each time depends on the number of days in your billing period.

Check if you’re eligible

You may be eligible if:

1: You have a retail electricity account

You must have an account at the home you’re claiming for
It must be your main place of residence and the only property you claim a rebate for, inside or outside Queensland
If you live in a caravan park, retirement village or multi‑unit building, you must have individually metered electricity and bills based on your own usage.

2: You hold an eligible card

You'll need one of the following cards:

Queensland Seniors Card
Services Australia (Centrelink) or Department of Veterans' Affairs Pensioner Concession Card
Services Australia (Centrelink) Health Care Card
Department of Veterans’ Affairs Gold Card issued by the Department of Veterans’ Affairs
Asylum seeker status - residents will need to provide their ImmiCard details.

These cards aren’t eligible: Foster Child Health Care Card, Commonwealth Seniors Health Card, and Queensland Seniors Business Card.

As part of your application, you'll need to give consent for your details to be checked with relevant government departments.

How to apply

Online

You can apply or update your concession details quickly through with My Account.

By phone

You can also call our regional Queensland team on 13 10 46.

If you have an ImmiCard with asylum seeker status, please call us so we can help.

Application for proprietors

Proprietors of residential home parks or multi-unit residences can apply on behalf of eligible residents.

Claims must be submitted by the due date of each corresponding bill.

The Queensland Government requires both the Cover Sheet Claim for Electricity (502) and the Application Claim for Electricity Rebate (504).

Completed forms can be emailed to rebates@ergon.com.au or posted to:

Ergon Energy Retail

PO Box 308

Rockhampton QLD 4700

Proprietors must complete section one of the form and have the resident complete sections two to four. Residents must give permission for the retailer and relevant government departments to verify their details.