High bill checklist

Is your bill higher than expected? Our handy high bill checklist can help you understand why.

Our interactive high bill checklist can help you understand why your bill may be higher than expected.

It can also help you understand support options available if you’re having trouble paying your bill and how you can prevent unexpected high bills in the future.

The checklist takes around 10 minutes to complete. You’ll need to have at least one to two of your most recent bills handy. You can download copies of your bills from My Account.

Open welcome popup

EasyPay Rewards

Receive $75 each year for residential customers and $120 each year for businesses.