Queensland, you can count on us to support our communities through COVID-19. We’re doing all we can to look after our customers and have a range of support services available. Read about our response
We understand that sometimes it's hard to pay for everyday essentials like electricity. But we also know you can't live without it, so we'd like to help if we can.
We’re here to give you more control over your energy use and to assist with the cost of electricity.
Households will receive a dividend of $50 a year for 3 years, through their electricity bill.
The electricity rebate is available to eligible pensioners, seniors, health care card holders and asylum seekers.
We understand financial difficulties can arise. Our Customer Assist program may be able to help.
Support for you or someone at your property who requires the use of life support equipment.
If you're a farmer living in a drought affected area, we may be able to help with drought relief.
Support for low-income customers in financial difficulty who are unable to pay their current energy bill.
The Low Income Household Rebate is for eligible customers in New South Wales to assist with the cost of electricity.
We’ve partnered with the Queensland Government to install solar PV systems on public housing properties.
Our Energy Savvy Families program is designed to help you learn more about your energy use and manage your energy bills.
We're developing a Financial Inclusion Action Plan to provide more support for customers who face genuine hardship.
If you’re having trouble paying your bill, we have a range of options to help you get back on track.
Get in touch