Update account and access details

You can update your account and access details quickly and easily online.

Update account details

If you need to update any personal details on your account such as:

  • mobile phone number
  • email address
  • bill delivery method to email bills.

Please submit an online update account details form.

Update access details

To avoid estimated bills and to ensure your meter gets read, we need your current:

  • meter location
  • dog details.

Update your access details by submitting an online update access details form.