Update account and access details

You can update your account and access details quickly and easily.

Update account details

If you need to update any personal details on your account such as:

  • mobile phone number
  • email address
  • postal address
  • bill delivery method to email bills.

Please visit My Account to update your details quickly and instantly. Alternatively please call our friendly local team on 13 10 46.

Update access details

To avoid estimated bills and to ensure your meter gets read, we need your current:

  • dog details
  • meter location.

To update your dog details, please visit My Account. To update your meter location, please call our friendly local team on 13 10 46.