Queensland, you can count on us to support our communities through COVID-19. We’re doing all we can to look after our customers and have a range of support services available. Read about our response
Information for Ergon Energy business customers about billing including how to understand your bill, payment options and security deposits.
We offer a range of convenient ways for you to pay your bill.
Need more time to pay your bill? We have a range of options to help you get back on track and ensure the power stays on.
Let us show you how to read and understand your electricity bill.
e-Bill is the fast, convenient and secure way to get your electricity bills via email.
We can provide a number of services to customers who require energy usage monitoring.
When you open an electricity account with us, you may need to provide us with a security deposit.
We require access to your meter to bill you correctly for the electricity you’ve used. Find out how you can help with access.
Information for our customers who are not connected to the main electricity grid and purchase power cards.
Request a solar refund via EFT if your account is in credit.
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