MENU

Update account details

  1. Home
  2. Business
  3. Account options
  4. Update account details

You can update your account details quickly and easily online.

Please visit My Account to update your:

  • mobile phone number
  • email address
  • dog details
  • concession or rebate details
  • bill delivery method to email bills

Please use our online forms for residential and business customers to update your:

  • name
  • postal address
  • meter access details e.g. to let us know about locked gates
  • bill delivery method to paper bills

Find answers

Get in touch

Send us an email
1300 135 210
Mon to Fri, 7am - 6:30pm
Full contact details

We're social

Facebook
LinkedIn
Twitter
YouTube

Retail

Residential general enquiries
13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries
1300 135 210

Mon to Fri, 7am - 6:30pm

Interpreter Service
13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries
13 74 66

Mon to Fri, 7am - 5:30pm

Faults only
13 22 96

24 hours, 7 days a week

Life threatening emergencies
000 or 13 16 70

(Triple zero) 24 hours, 7 days a week

Open welcome popup

EasyPay Rewards

Receive $75 each year for residential customers and $120 each year for businesses.

Apply now