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You can update your account details quickly and easily online.

Please visit My Account to update your:

  • mobile phone number
  • email address
  • dog details
  • concession or rebate details
  • bill delivery method to email bills

Please use our online form to update your:

  • name
  • postal address
  • meter access details e.g. to let us know about locked gates
  • bill delivery method to paper bills

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13 10 46

Mon to Fri, 7am - 6:30pm

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1300 135 210

Mon to Fri, 7am - 6:30pm

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13 14 50

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24 hours, 7 days a week

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000 or 13 16 70

(Triple zero) 24 hours, 7 days a week

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