Donate to the Royal Flying Doctor Service

We have been a proud partner of the Royal Flying Doctor Service (RFDS) in Queensland since 2000.

During that time, our customers and employees have donated more than $19 million towards improved emergency and routine medical care facilities throughout the state.

Our partnership with the Flying Doctor

Since 1928 the RFDS has been taking health care to Australia's furthest corners, using the latest in aviation, medical and communications technology. As a not-for-profit organisation, it relies on support from government and donations from the community and corporate sector.

More than a hundred thousand of our customers and employees currently participate in our partnership donation scheme.

Every cent of their donation is sent directly to the RFDS to assist with their aircraft replacement program and updating vital medical equipment.

You can help by donating

Please show your support for this vital community service by registering to donate through your Ergon Retail bill.

Many our participating customers contribute around $5 per quarter, or nominate their own amount. You can too!

Your commitment to donate through your bill is completely voluntary and you can nominate an amount, cancel or change it any time.

Visit My Account now to register to donate to the RFDS through your electricity bills:

You can also help by donating directly to the RFDS with a one-off contribution.

Thanks for your generosity

Hear how Ergon Retail customers are making a difference as part of our partnership in this short video.


Ayesha Razzaq, Executive General Manager, Ergon Energy Retail:

“Ergon Energy Retail is extremely proud to be a long-time partner of the Royal Flying Doctor Service. It’s one of those partnerships that has grown from strength to strength over the twenty years that we’ve been together.

“Most importantly, it’s also one of those partnerships that makes a genuine difference to the lives of many regional Queenslanders and the communities where they live.

“The Local Hero Awards is something that we’ve partnered with the RFDS since 2015. It’s a way to recognise the unsung heroes in our communities who go above and beyond in their own personal time to volunteer and raise funds for the Flying Doctor.”

Meredith Staib, CEO, Royal Flying Doctor Service:

“And they might do anything from helping us refuel our aircraft after-hours to fund-raising events to providing first aid in these local communities. So, it’s just a way for us to say thank you. They are inspiring stories and if we didn’t have these awards, we probably wouldn’t hear them. So, it’s wonderful to be able to share them and it’s a demonstration of that community spirit.

“The support that Ergon Energy Retail give to the Local Hero Awards is vital. Without their support, they simply wouldn’t happen. So, it is amazing to have that support, to really be able to call out those local heroes in the communities.”