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Digital meters

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From 1 December 2017, all new and replacement meters in Queensland must be digital.

Over time, we’ll swap out basic meters for digital meters when required – for example, if a meter is found to be faulty or has come to the end of its asset life.  We’ll also use digital meters for any new meter installations.

This change is driven by Power of Choice regulatory reforms to help customers to access the benefits of digital meters.

We’re here to make the transition to digital as smooth as possible for you.

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Residential general enquiries
13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries
1300 135 210

Mon to Fri, 7am - 6:30pm

Interpreter Service
1300 607 555

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

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Network general enquiries
13 74 66

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Faults only
13 22 96

24 hours, 7 days a week

Life threatening emergencies
000 or 13 16 70

(Triple zero) 24 hours, 7 days a week

Interpreter Service
13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service