Time of use tariffs
Our residential time of use tariffs have different pricing periods during specified peak and off-peak periods.
Please be aware the tariff links below will take you to the Australian Governments' Energy Made Easy website. Once the page loads, you will need to enter your postcode to see the tariff information (it may take a few seconds for this to appear).
Tariff 12D
A time of use tariff designed to help you save during the day and night time off-peak periods. All rates include GST.
Peak period: 4pm to 9pm daily
Night (shoulder) period: 9pm to 11am daily
Day (off peak) period: 11am to 4pm daily
| From 1 July 2025 | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.28035 |
| Peak usage per kWh | $0.45712 |
| Day (off peak) usage per kWh | $0.22680 |
| Supply charge per day | $1.48834 |
Refer to our tariff facts page for more information on how tariff 12D can benefit your household.
Solar Soaker (Tariff 12E)
A time of use tariff designed to help you save during the day and night time off-peak periods. You don’t need solar panels to benefit from this tariff. All rates include GST.
Peak period: 4pm to 9pm daily
Night (shoulder) period: 9pm to 11am daily
Day (off peak) period: 11am to 4pm daily
| From 1 July 2025 | COST |
|---|---|
| Night (shoulder) usage per kWh | $0.26375 |
| Peak usage per kWh | $0.57363 |
| Day (off peak) usage per kWh | $0.07724 |
| Supply charge per day | $1.48834 |
Refer to our tariff facts page for more information on how Solar Soaker (Tariff 12E) can benefit your household.
Changing your tariff
There's no cost to change your primary tariff. If you have a smart meter, you can request to change to Tariff 12D or Solar Soaker (Tariff 12E) by visiting My Account, clicking on 'smart meter features', then 'tariff comparison'. You can also call our friendly local team on 13 10 46. We'll never change your tariff unless you explicitly consent.
If you have a basic meter, you’ll first need to upgrade to a smart meter. You can request a smart meter online. While there’s no additional charge for a smart meter, your switchboard needs to be compliant for the meter change to take place. Your electrical contractor can assist you in assessing your switchboard.