You can request a refund if your account is in credit.
Solar credits on your account will be automatically refunded by cheque every 12 months, but you can request a credit refund at any time.
Request a refund online
You can request a refund quickly and easily online via My Account. Simply go to the ‘Billing & Payments’ page in My Account and if you’re eligible for an online refund, you’ll see a button saying ‘request a refund’.