Return to Ergon Retail
If you're in regional Queensland and currently with another electricity retailer, you may now have the option to return to Ergon Retail.
Restrictions preventing customers from returning to Ergon Retail after their home or small business had transferred to another electricity retailer were removed in September 2018.
Residential and small business customers now have the ability to return to Ergon Retail, if they are:
- connected to the Ergon Energy network
- using less than 100 megawatt hours of electricity per year.
This change does not impact customers currently with Ergon Retail or moving into a house or business which had an account with Ergon Retail immediately prior.
Please contact us on 13 10 46 (Monday to Friday, 7am-6.30pm) if you would like to return to Ergon Retail. We look forward to welcoming you back!