Account options

Information for Ergon Energy business customers about accounts and billing including how to understand your bill, payment options and accounts enquiries.

Update account details

Have you changed your mobile phone number or your billing address? Update your details here.

Moving premises

Moving premises? Our online form makes it quick and easy to open a new account, transfer or close your existing electricity account.

Clean Energy Program

Signing up to our Clean Energy program is a smart move for your business.

Drought relief

If you're a farmer living in a drought affected area, we may be able to help with drought relief.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 8am - 5:30pm

Interpreter Service

13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 6:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week