Meter services charges

Meter services charges cover the cost of providing your meters and the ongoing costs of operating and maintaining your meters.

What are the charges?

Meter services charges cover all costs for installing and maintaining meters.

This means you don't pay up-front for a new or replacement meter.

Charges for residential and small business customers are made from three smaller parts:

• Capital component – covers the cost of the meter
• Non-capital component – covers the ongoing costs of operating and maintaining the meter
• Digital metering contribution – covers the costs of installing and maintaining new meters.

Meter services charges apply to all meters and are determined by the primary, secondary and solar tariffs connected.

Primary tariff meter charge

Where there is more than one primary tariff at the same premises, charges will only apply for one. All rates include GST.

An additional charge may also apply for customers who specifically request to disable the communications modem on their digital meter and prevent their meter being read remotely.

This charge covers the cost of reading the meter manually. It does not apply if the modem could not be enabled for any other reason.

Secondary tariff meter charge

If you have more than one secondary tariff (ie. both Tariff 31 and 33) you'll receive meter charges for both. Where Tariff 33 is used as a primary tariff, primary tariff charges apply. All rates include GST.

Solar tariff meter charge

Solar charges only apply if you have a solar power system installed. All rates include GST.