Meter services charges
Meter services charges cover the cost of providing your meters and the ongoing costs of operating and maintaining your meters.
These costs vary based on the services your meter provides.
What are the charges?
Meter services charges cover all costs for installing and maintaining meters.
This means you don't pay up-front for a new or replacement meter.
Charges for residential and small business customers are made from two parts:
- Capital component – covers the cost of the meter
- Non-capital component – covers the ongoing costs of operating and maintaining the meter, including reading and managing usage data
Meter services charges are determined by the tariffs you have selected. For example:
- primary - Tariff 11
- secondary - Tariff 31 or 33, and
- solar - Regional feed-in tariff or Solar Bonus Scheme.
From 1 July 2023, the meter services charges for primary and secondary tariffs are included in the daily supply charge for these tariffs.
However, the meter services charge for solar connections is still charged separately.
Solar meter charge
Solar meter charges may apply if you:
- have a solar power system which was installed before December 2017, and
- have a solar meter which is manually read by your distributor, or
- have a new digital meter which replaced an old solar meter which was manually read by your distributor.
All rates include GST.
From 1 July 2023
COST / DAY
Frequently asked questions
Why are meter services charges applied?
Meter services charges cover the cost of providing your meters and the ongoing costs of operating and maintaining your meters, including reading and managing usage data.
If I'm a designated self-read customer, do I have to pay these charges?
Yes, as these charges cover the combined cost of providing your meter and the operation and maintenance costs. Even if you provide your own readings, we are still required to visit your property to obtain readings and manage the data.
Do these charges apply to card-operated meters?
No. Metering charges do not apply to card-operated metering.
Will supply charges still appear on my bill?
Yes, these cover the costs of supplying and maintaining your electricity service, including costs such as poles and wires, billing and administration.
Don't supply charges cover metering?
Yes, from 1 July 2023 supply charges will include metering charges for primary and secondary tariffs - e.g. Tariff 11 and Tariff 31 or 33.
The metering charge for solar feed-in tariffs will continue to be charged separately as there isn't a supply charge for the solar feed-in tariff.