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Meter services charges

Meter services charges cover the cost of providing your meters and the ongoing costs of operating and maintaining your meters.

What are the charges?

Meter services charges cover all costs for installing and maintaining meters.

This means you don't pay up-front for a new or replacement meter.

Charges for residential and small business customers are made from three smaller parts:

  • Capital component – covers the cost of the meter
  • Non-capital component – covers the ongoing costs of operating and maintaining the meter
  • Digital metering contribution – covers the costs of installing and maintaining new meters.

Meter services charges apply to all meters and are determined by the primary, secondary and solar tariffs connected.

Primary tariff meter charge

Where there is more than one primary tariff at the same premises, charges will only apply for one. All rates include GST.

From 1 July 2019COST / DAY
Capital component $0.08098
Non-capital component $0.0264
Digital metering contribution $0.02226
TOTAL $0.12965
From 1 July 2018 COST / DAY
Capital component $0.07878
Non-capital component $0.02543
Digital metering contribution $0.01579
TOTAL $0.12000

An additional charge may also apply for customers who specifically request to disable the communications modem on their digital meter and prevent their meter being read remotely.

This charge covers the cost of reading the meter manually. It does not apply if the modem could not be enabled for any other reason.

From 1 July 2019 COST / DAY
Digital meter modem disabled $0.17624
From 1 July 2018 COST / DAY
Digital meter modem disabled $0.17624

Secondary tariff meter charge

If you have more than one secondary tariff (ie. both Tariff 31 and 33) you'll receive meter charges for both. Where Tariff 33 is used as a primary tariff, primary tariff charges apply. All rates include GST.

From 1 July 2019 COST / DAY
Capital component $0.0243
Non-capital component $0.00792
Digital metering contribution $0.00065
TOTAL      $0.03287
From 1 July 2018 COST / DAY
Capital component $0.02364
Non-capital component $0.00763
Digital metering contribution $0.00023
TOTAL $0.03150

Solar tariff meter charge

Solar charges only apply if you have a solar power system installed. All rates include GST.

From 1 July 2019 COST / DAY
Capital component $0.01074
Non-capital component $0.02932
TOTAL      $0.04005
From 1 July 2018 COST / DAY
Capital component $0.00959
Non-capital component $0.03000
TOTAL $0.03959

Frequently asked questions

Why are meter services charges applied?

Meter services charges cover the cost of providing your meters and the ongoing costs of operating and maintaining your meters.

What is the digital metering contribution?

This is a general charge applied to metering on primary and secondary tariffs, which covers the costs involved with rolling out new and replacement digital meters.

When does the charge apply for a disabled digital meter modem?

Only those customers who request to disable the modem on their digital meter and prevent their meter being read remotely will incur this surcharge. It does not apply if the modem could not be enabled for any other reason.

If I'm a designated self-read customer, do I have to pay these charges?

Yes, as these charges cover the combined cost of providing your meter and the operation and maintenance costs. Even if you provide your own readings, we are still required to visit your property to obtain readings.

Do these charges apply to card-operated meters?

No. Card-operated metering costs are bundled in with other charges that Ergon Network passes through to Ergon Retail.

Will supply charges still appear on my bill?

Yes, these cover the costs of supplying and maintaining your electricity service, including costs such as poles and wires, billing and administration.

Don't supply charges cover metering?

No, they cover the costs of supplying and maintaining your electricity service, not your meters.