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COVID-19 Response

Queensland, you can count on us to support our communities through COVID-19. We’re doing all we can to look after our customers and have a range of support services available. Read about our response.

Feedback

Feedback from our customers helps us to improve our service and business. Contact us if you have a complaint or a compliment or read about our complaints process.

  • Retail feedback

    Complaints and compliments about accounts, billing, payments, rebates, concessions, refunds, power prices and Clean Energy.

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  • Retail feedback form

    Feel free to use our online form if you would like to leave some feedback.

    Details