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Tariff Facts

Everything you need to know about tariff facts can be found here.

Fact sheets, case studies, comparisons and FAQ's on the tariffs that matter to you. Find out if you can benefit by changing to a more efficient tariff.

Residential Tariffs

Tariff 12B

Tariff 12B is a residential time of use tariff that is suitable for customers with a low percentage of usage in the 4pm to 9pm period.


How is tariff 12B different to tariff 11?

Tariff 11 is a general usage tariff, where you are charged the same usage rate, regardless of when you consume energy.

On the other hand tariff 12B is for customers with significant usage in the off peak /shoulder periods, and minimal usage in the peak period (4pm to 9pm, everyday).  While customers with some peak usage can still save on tariff 12B, the key is having significant usage in the off peak/ shoulder periods.  The more usage in these periods, the more a customer will save compared with tariff 11.


Is tariff 12B right for your residence?

Tariff 12B suits households who:

  • Have minimal usage during the peak period (4pm to 9pm every day).
  • Can easily move their appliance usage from peak to off peak and shoulder times (e.g. laundry and dish-washing machines, electric ovens)
  • Can ensure occupants in the household can commit to turning off / turning down/ or not use appliances during the peak period (use fan instead of the air conditioner)
  • Do you have a digital meter? If yes, you can change to tariff 12B without a meter change. If no, you will need to upgrade to a digital meter.  While there is no additional charge for a digital meter, your switchboard needs to be compliant in order for the meter change to take place.
  • Your electrical contractor can assist you in assessing your switchboard.


Tariff Comparison

The table below shows the pricing differences between tariff 11 and tariff 12B. All rates include GST.

Charge TypeTariff 11Tariff 12B
Supply Charge per day ($)$0.99744$1.02423
All usage per kWh $0.23932 
Peak (c/kWh) 4pm to 9pm $0.31898
Shoulder - Night (c/kWh) 9pm to 9am $0.20745
Off Peak - Day (c/kWh) 9am – 4pm $0.18743

Case Studies

Mr and Mrs Jones have two children in a four bedroom house near Maryborough. As their house is insulated and they live in mild winter climate conditions, they have minimum overnight heating.

Mrs Jones was interested in moving to tariff 12B, however the other family members were not prepared to change their equipment usage from peak to off peak and shoulder.  For example, once the children are home, the air conditioning and entertainment appliances (multiple TVs, playstations) were used during the 4pm to 9pm period.

This meant the Jones', due to not being able to permanently shift load or change behaviour, are more suited to tariff 11.


Mr and Mrs Johnson also have two children plus their elderly parent living with them in a four-bedroom house near Toowoomba. Their house was built with climatic conditions in mind, which allowed them to have minimal air conditioning in the summer months, while centralised heating is used in the winter months from 9pm to 7am.

The Johnson’s are mindful of peak times and have set up timers are to activate the central heating during the off peak and shoulder times, with reduced usage during the peak periods. The children are often away with after school sports activities, meaning very little usage occurs between 4 and 8pm (no cooking/ using the oven or washing clothes until later in the evening).

The Johnsons' therefore have minimal peak usage and significant off peak/ shoulder usage, meaning they are well suited to save on tariff 12B compared to tariff 11.

Small Business Tariffs

Tariff 22B

Tariff 22B is a business time of use tariff that is suitable for customers with a low percentage of usage in the 4pm to 9pm weekday period.


How is T22B different to T20?

Tariff 20 is a general use tariff, where you are charged the same usage rate, regardless of when you consume energy.

On the other hand, tariff 22B would be best suited for business customers with significant usage in the off peak /shoulder periods, and minimal usage in the peak period (4pm to 9pm on weekdays).  While customers with some peak usage can still save on tariff 22B, the key is having significant usage in the off peak/ shoulder periods.

It's important to note, the supply charge will increase as the usage increases (please refer to the tariff comparison table which contains the band charging structure below).


Is tariff 22B right for your business?

Tariff 22B suits businesses who:
  • Have minimal usage during the peak period (4pm to 9pm weekdays).
  • Can move usage from peak to off peak / shoulder times
  • Have operating hours outside the peak period, industries like manufacturing, bakeries or schools.
  • Can gain commitment from everyone in the business/ organisation to turning off / turning down appliances during the peak period.

How much does tariff 22B cost per year, compared with tariff 20?

Customers who only use tariff 22B during the off peak periods can save up to 13% when compared with tariff 20. On the other hand, customers who only use tariff 22B during the peak periods (4pm to 9pm weekdays) will pay more (up to 35%) when compared with tariff 20. While very few customers are 100% peak or 100% off peak, these two extremes give a guide on the maximum and minimum bill impacts of this tariff.

There are two reasons why the bill impacts vary:

  1. The more you use during the off peak and shoulder periods, the more you save on tariff 22B, compared with tariff 20.  This is because the off peak and shoulder usage rates on tariff 22B is lower than the anytime usage rate on tariff 20.  For example, a customer with 10 MWh per annum of usage, will save $366 or 13% per annum on tariff 22B, compared with tariff 20, where all the usage is in the off peak period (i.e. 9am to 4pm)
  2. Tariff 22B has an inclining block structure for the supply charge, increasing at 20,000 kWh per annum intervals, resulting in a 5 band charging structure (determined by the distributor). Users whose bills are higher than 20,000kWh per annum, (on a per bill basis) will have a higher supply charge associated with that bill. For a customer with a high percentage of off peak usage, the savings on the off peak usage may offset the higher supply charge. A customer with a high percentage of peak usage, the higher usage and supply charges on tariff 22B combine to accentuate the bill increase, compared with tariff 20.

Tariff Comparison

Below compares the differences in prices between tariff 20 and tariff 22B. All rates include GST.

Charge TypeTariff 20Tariff 22B
Supply Charge per day  – Band 1 - 0MWh - 20MWh annual consumption$1.41093$1.41093
Supply Charge per day  – Band 2 -20MWh - 40MWh annual consumption$1.41093$1.73548
Supply Charge per day  – Band 3 -40MWh - 60MWh annual consumption$1.41093$2.06119
Supply Charge per day  – Band 4 -60MWh - 80MWh annual consumption$1.41093$2.38575
Supply Charge per day  – Band 5 -80MWh - 100MWh annual consumption$1.41093$2.71030
Usage per kWh$0.25584 
Peak usage  per kWh 4pm to 9pm weekdays $0.34096
Off Peak usage per kWh  9am to 4 pm every day $0.21562
Shoulder usage per kWh 4pm to 9am Weekends / 9pm to 9am weekdays $0.24693

Case Studies

Peak/Shoulder user

Jane runs a sporting club which requires lighting on the field from 6pm to 9pm every evening. While Jane can access shoulder rates on the weekend, she will pay peak rates from Monday to Friday. All rates include GST.

Tariff 22BTariff 20
Supply charge$514.99$514.99
Shoulder$987.72
(4.000 kWh x 24.693 c/kWh)
$1023.36
(4000 kWh x 25.584 c/kWh)
Peak$3409.60
(10000 kWh x 34.096 c/kWh)
$2558.40
(10000 kWh x 25.584 c/kWh)
Total$4912.31$4096.75

Jane saves $815.56 per annum on tariff 20 compared with tariff 22B


Off peak user

Pete has a smash repair shop that only operates between 9am to 4pm each day and has no usage outside that period, therefore fully taking advantage of the off-peak rates for tariff 22B. All rates include GST.

Tariff 22BTariff 20
Supply Charge$514.99$514.99
Off Peak$2156.20
(10000 kWh x 21.562 c/kWh)
$2558.40
(10000 kWh x 25.584 c/kWh)
Total$2671.19$3073.39

Pete saves $402.20 per annum on tariff 22B compared with tariff 20

Small Business Load Control Tariffs

Tariff 34

Tariff 34 is a small business-controlled load tariff. The benefit of tariff 34 is a lower usage rate, because supply may be interrupted or turned off for up to 6 hours a day. It’s like tariff 33 which is commonly used for hot water and pool pumps.


How is tariff 34 different to Tariff 33?

  • Tariff 34 is a primary tariff, while tariff 33 is a secondary tariff.
  • Tariff 34 does not require the equipment to be hardwired, unlike tariff 33
  • Tariff 34 is only available to small business customers while tariff 33 is available to BOTH small business and residential customers, but as a secondary tariff
  • Tariff 34 users tend to have larger business or farming style equipment, including irrigation pumps and electric vehicle chargers.

Is tariff 34 right for your business?

Tariff 34 suits businesses who:
  • Have equipment that can cope with outages
  • Have a plan in place during an outage (e.g. backup diesel generator, or laptop computer has enough battery power for up to 6 hours, or close the business for the time of outage)
  • Do not have customer impacting/ time critical equipment – e.g. a café would not put coffee machines on tariff 34 during service hours as it is subject to outages without warning
  • Have “set and forget” equipment (EV chargers, lights) that can turn back on once supply is restored.

Tariff 34 application process / checklist

Simply go through this checklist to see if tariff 34 is right for you.

Are you in a dynamic control or time switch area? Visit Network's demand management page for business customers to find out.

Do you have equipment that can handle outages without damage?

Do you have equipment totalling over 7.5kW or 20 Amps Inductive for a single-phase load?

If yes, you'll need a contactor installed (at your own expense). See: Qld Electricity Connection Manual. For example, a 20 Amp Tesla EV charger would not need a contactor, but a 32 Amp charger will.

Customers must notify their retailer of any change of more than 30 kW to the load connected to its interruptible supply tariff, including if the change is a reduction.

Are you a residential customer? You cannot access tariff 34, please visit our residential tariffs page for tariffs available to you.

If you are a business customer already on tariff 31 or tariff 33, you can convert to tariff 34, however the relay/ time switch equipment will need to be updated to the tariff 34 business receiver channel.

Your electrical contractor can assist you in signing up to tariff 34. This is a similar process to installing / signing up to a controlled load tariff such as tariff 33.

Please understand that applications are subject to network approval and where applicable, the installation of a contactor.

If tariff 34 is not right for you, you can consider a continuous supply tariff, possibly tariff 20 (anytime) or tariff 22 A/B (time of use).


Tariff comparison

The below tables compare the differences in prices between tariff 34, tariff 20 and tariff 22B. All rates GST inclusive.

Charge typeTariff 34Tariff 20Tariff 22B
Supply charge per day

$1.29889

$1.41093

$1.41093

Usage per kWh$0.19025$0.25584 
Peak per kWh 4pm to 9pm weekdays  

$0.34096

Off Peak usage per kWh 9am – 4pm every day  

$0.21562

Shoulder usage per kWh 4pm to 9am weekends / 9pm to 9am weekdays  

$0.24693

Note - ^  Comparison shows supply charge for customer with annual consumption up to 20MWh. Supply charges per day for T22B are Band1_0-20 MWh $1.28266. Band2_20-40MWh p.a. $1.57771. Band3_40-60 MWh p.a $1.87381. Band4_60-80MWh p.a. $2.16886. Band5_80-100MWh p.a. $2.46391

kWhTariff 34Tariff 20Tariff 22B
(Shoulder rate)
Saving
(tariff 34 vs tariff 20)
10000$2,376.59$3073.39

$2984.29

$696.79

20000$4279.09$5631.79$5572.05$1352.69
30000$6181.59$8190.19$8041.35$2008.59
40000$8084.09$10748.59$10629.53$2664.49
50000$9986.59$13306.99$13098.33$3320.39
60000$11889.09$15865.39$15686.60$3976.29
70000$13791.59$18423.79$18155.90$4632.19
80000$15694.09$20982.19$20743.66$5288.09
90000$17596.59$23540.59$23212.96$5943.99
100000$19499.09$26098.99$25682.26$6599.89

^ Tariff 34 is subject to outages up to 6 hours per day  ^^ Shoulder rate (tariff 22B) refers to all consumption between 9am and 4pm every day


Case studies

Top up supply

While Jane has several connections, she has one on tariff 34 which is occasionally used to pump water into a holding dam. The pump is only used for less than 18 hours a day to keep the holding dam full. Her crops are not impacted as the holding dam is on a continuous tariff.

 Tariff 34Tariff 20
Supply charge$474.10$514.99
Usage charge$1902.45
(10000 kWh x 19.025 c/ kWh)
$2558.40
(10000 kWh x 25.584 c/ kWh)
Total $2376.55$3073.39

Jane saves $693.07 per annum on T34 compared with T20.


Off peak user with fixed times

Pete has a shop that only operates between 9AM to 4PM each day and cannot afford outages during this time, making tariff 34 unviable. However, Pete can take advantage of the off-peak rates for tariff 22B.

 Tariff 22BTariff 20
Supply charge$514.99$514.99
Usage Charge$2156.20
(10000 kWh x 21.562 c/ kWh)
$2558.40
(10000 kWh x 25.584 c/ kWh)
Total $2671.19$3073.39

Pete saves $402.20 per annum on tariff 22B compared with tariff 20 based on same usage

Large Business Load Control Tariffs

Tariff 60A

A primary load control tariff suited to business operations/equipment that can manage up to 6 hours of outages per day without notification.Power is available for a minimum of 18 hours each day. The times when power is switched off may change from day to day and vary in duration.

During the outage period, supply is not available to any equipment at the connection point.

This tariff is only available in areas where the distribution entity’s standard load control signalling operates. Access to the tariffs may be subject to a network impact assessment by the distribution entity and an outcome that supports customer access.

To switch to this tariff, there may be additional setup costs and you will need to engage an electrical contractor. This tariff is not available to customers connected to the Essential Energy network within Queensland.

Tariff 60B

A secondary load control tariff suited to business operations/equipment that can manage up to 6 hours of outages per day without notification when used in conjunction with a continuous supply-tariff. Power is available for a minimum of 18 hours each day. The times when power is switched off may change from day to day and vary in duration.

During the outage period, supply is not available to any equipment at the secondary load control circuit.  However supply remains available to equipment at the primary tariff circuit.

This tariff is only available in areas where the distribution entity’s standard load control signalling operates. Access to the tariffs may be subject to a network impact assessment by the distribution entity and an outcome that supports customer access.

To switch to this tariff, there may be additional setup costs and you will need to engage an electrical contractor. This tariff is not available to customers connected to the Essential Energy network within Queensland.