More choice and value

We understand that energy affordability is a priority for your household. That’s why we’re here to give you more control over your energy use and to assist with the cost of electricity.

We're here when you need help with:

We're offering more choice and value by:

  • Passing on the Queensland Government’s subsidy to keep regional power prices on par with those in the southeast
  • Applying the Cost of Living Rebate to all residential accounts on behalf of the Queensland Government.
  • Ensuring you’re on the best household tariffs to suit your needs.


Hi, I’m Nev, Manager of Customer Inclusion at Ergon Energy Retail.

We know that sometimes staying on top of bills can be difficult.

Ergon Energy Retail offers a range of support services that can help you if you need it.

From payment plans to drought relief, we want to work with you.

Go to to view the ways we can give you a hand.