Facebook pixel code

I’m having trouble logging into My Account. What should I do?

If you’re having trouble logging into My Account, here’s some things to try:

  • Check you don’t have the caps lock on, as the email and passwords are case sensitive.
  • Make sure you don’t have a space at the end of your email address or password.

I’ve you’ve forgotten your My Account password, you can reset it via the Forgot your password page. If you’ve been locked out of your account, please see how to unlock your account.