Skip to content
Skip to navigation
Skip to footer
About us
Careers
Search retail
Search site
Search
Login
My Account
View accounts & bills, make payments
View
the My Account page
MENU
Mobile Navigation Menu
Residential
Tariffs & prices
Price changes from 1 July 2023
Obsolete tariffs expiring in 2023
Compare residential tariffs
Tariff facts
General supply tariffs
Time of use tariffs
Demand tariffs
Economy tariffs
Hot water tank sizes
Farming tariffs
Solar feed-in tariffs
Basic plan information
Meter services charges
Electric vehicle home charging plan
Charging plan details
Charging unit installation
We're 100% transparent
2022-23 Tariff Trial
Tariff Trial Terms and Conditions
Account options
My Account for homes
My Account Terms of Use
Moving
Moving house checklist
5 ways to stay sane on moving day
Update account
Solar
Is solar right for you
Steps in getting solar
Already got solar
Add an authorised representative
Digital meters
Digital meters for homes
The digital difference
FAQs
Clean Energy Program
Changes to your electricity service
Return to Ergon Retail
RFDS donation
Confirming your identity
Managing accounts for a deceased estate
Billing & payments
Payment options
Payment plan
Understanding your bill
High bill checklist
Switch to e-Bill
Access to your meter
How you can help
Requesting an adjusted bill
Reading your meter
Replacing your meter
Request a refund
Card-operated meter customers
Reusable power card terms
Letters and notices
Support programs
More choice and value
Need more time to pay your bill
Cost of living rebate
Electricity rebate
Customer Assist
Life Support
Drought relief
Home Energy Emergency Assistance Scheme
Low income rebate
PowerSavvy
About PowerSavvy
White Goods Rebate
Home Energy Health Check
Digital meters
Energy saving tips
Sunny Savers trial
Home energy tips
Appliances
Air conditioners
Washers & dryers
Hot water
Fridges & freezers
Lighting
Pools
Calculators
Household energy use calculator
Air conditioner calculator
Clothes dryer calculator
Hot water calculator
Refrigerator calculator
Lighting calculator
Pool pump calculator
Appliance running cost calculator
Tools and resources
Winter energy savings tips
School holiday energy saving tips
Save on your home office energy bills
Having a baby and your home energy needs
How to get the most value out of your solar
Business
Tariffs & prices
Obsolete tariffs expiring in 2023
Compare business tariffs
Small business tariffs
Tariff facts
Large business tariffs
kVA Tariffs
Solar feed-in tariffs
Farming tariffs
Transition Rebate
Small Business Energy Bill Relief Rebate
Other tariffs
Basic plan information
Meter services charge
We're 100% transparent
Account options
My Account for business
My Account Terms of Use
Digital meters for businesses
Update account
Open/Close account
Return to Ergon Retail
Add an authorised representative
Digital meters
Digital meters for businesses
The digital difference
FAQs
My Account for business
Changes to your electricity service
Clean Energy Program
RFDS donation
Life Support
Managing accounts for a deceased estate
Billing & payments
Payment options
Payment plan
Understanding your bill
Switch to e-Bill
Billing and meter data provision services
Security deposit
Access to your meter
How you can help
Requesting an adjusted bill
Reading your meter
Replacing your meter
Request a refund
Card-operated meter customers
Reusable power card terms
Business resources
More choice and value
Tips for businesses
Office equipment
Lighting
Refrigeration
Air conditioning
Compressed air
Food service equipment
Pumps
Hot water
Choosing an energy efficiency consultant
Motivating your staff
How to engage staff
Staff motivation email examples
Support for farmers
Payment plan
Drought relief
Farming tariffs
Small business tariffs
Tariff facts
My Account for business
My Account Terms of Use
Digital meters for businesses
Choosing an energy efficiency consultant
Help & support
Help made for you
We're making some changes
Our commitments
Welcome to Ergon Energy Retail
100% QLD owned
Family Violence Policy
Retail contracts & rules
Careers
Employee conditions & benefits
Health & safety
Our values
FAQs
Feedback
Feedback
Data security
About Us
Company information
Corporate profile
Corporate governance
Executive committee
Company reports
Policies and charters
Right to Information
Community
Royal Flying Doctor Service
Community partnerships
Employee volunteering
Powerful partnership
Electricity industry
Energy Charter
Choosing a retailer
Retail contracts & rules
Terms of Use
Social guidelines
Accessibility
Contact us
Moving
Moving house checklist
5 ways to stay sane on moving day
Open/Close account
Electricity rebate
Contact details
Request a refund
High bill checklist
Feedback
Update account
Can I manage my account online?
Home
Help & support
FAQs
Can I manage my account online?
Yes! My Account is the quick and easy way to manage your account online -
register now
.
You'll receive a new account number
Find out how we'll notify you over the coming months.
Learn more
Close