Palm trees being blown around in a storm

12 December 2023

Ergon’s Emergency Management Plan activated for Cyclone Jasper

Ergon Energy has activated its emergency management plan and placed staff on standby in preparation for responding to any network damage and power outages from Cyclone Jasper.

Emergency containers of equipment have been dispatched to key locations as part of Ergon Energy’s preparation and response efforts.

Staff across North Queensland are preparing vehicles, equipment and making final checks of major substations and electrical infrastructure.

Chief Operating Officer, Paul Jordon said crews will begin any power restoration effort as soon as the cyclone has passed, and it is safe for our people move into the field.

“Our customers and communities can rest assured staff are ready for the response effort - we have more than 450 field crews across Queensland available if required.

“Our crews are extremely well prepared for the cyclone and any subsequent damage it causes. Our Emergency Management Plan is updated and rehearsed regularly across the organisation. We continue to train our staff both in the field and in support services in disaster scenarios to ensure they remain familiar with the plan and can implement it effectively,” he said.

Ergon Energy representatives have been co-ordinating efforts with local and state disaster agencies for potential impacts from Cyclone Jasper.

“If the cyclone causes major outages, we will quickly bring in back-up resources from other regions, which are already on standby to provide additional capacity.

"This will allow for prompt restoration work and an effective roster rotation to relieve crews that have been working extended hours to help restore power to impacted communities.

“Our Contact Centres and Network Control Centres are being staffed in a similar way to ensure appropriate resourcing is in place.

“The safety of the communities we serve as well as our staff is our top priority in any restoration program. We will do whatever it takes to ensure power is restored safely and as quickly as possible.

“Ergon Energy’s territory includes the state’s most cyclone prone areas, so maintaining capabilities to cope with the cyclone and storm season remains an ongoing priority each year,” Mr Jordon said.

MEDIA CONTACT: Senior Corporate Communications Advisor Emma Oliveri on 0457 566 079.