Electrical Safety Tips

Safety

Whether you're at home or at work, electricity is central to almost all aspects of our everyday lives. So it's important to 'Take care, stay line aware' and be mindful of electrical safety to keep you, your family and your work colleagues safe.

Safe entry to premises

Read about how you can help us with safe and clear access to your premises for things like meter reading, connections, inspections and repairs.

Home safety

'Take care, stay line aware' and use our simple tips to keep you and your family safe around your home.

Business safety

Sometimes it's easy to forget about electrical safety at work so 'Take care, stay line aware' and stay safe at work.

Powerline safety

Look up and Live. Working near powerlines can be dangerous. Information on requirements and exclusion zones.

Vehicle safety

Find out what to do in a car accident where live powerlines are down or electrical equipment is damaged.

Safety advice

Complete this form to obtain a safety advice from us.

Safety heroes

Helping educate primary school students about how electricity works and how to behave safely around electrical equipment.

Summer safety

Tips to help keep you and your family safe during storms, cyclones and floods.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7:15am - 5:45pm

Business general enquiries

1300 135 210

Mon to Fri, 7:15am - 5:45pm

Interpreter Service

1300 607 555

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies (including shocks & tingles)

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week