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    Be prepared

    Pack your Storm kit and have it fully stocked and ready for storm season.

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    Storm kit of water, radio, phones, torch and first aid kit
    Outages in Greater Queensland
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    Last updated: 1:30am, 5 DEC
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    FAQ's

    Stay informed. Register on our Customer Self Service Portal and subscribe for SMS text notifications and/or email alerts for things like power outages in your area.

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    Power outage alerts
    We will let you know when the power is out in your area and where we have scheduled maintenance or upgrade works in your area.
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    Meter read alerts for dog owners
    If you have dogs at your address, you’ll receive a notification 24 hours before your scheduled meter read so you can ensure dogs are suitably restrained.
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    Claim a reward
    Earn great rewards for households and business from our Cashback Rewards Program.
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    Submit a self-meter read
    If we visited your property and left a card as access to your meter was restricted or unavailable, submit a self-meter read.
    Register & submit reading
    Smarter energy
    We support Queenslanders to be smarter in the way we use energy. Read about the future of smarter energy and how you can get on board.
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    Exclusion zones and safety legislation

    There are a range of laws, codes and safe work practices designed to protect you when you are working around the electrical network.

    Find out more
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    Electricity network demand

    What's happening on the network right now? Our live energy monitor shows the real-time total electricity usage on our network. It's a great way to learn more about when peak demand occurs.

    More on network demand