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    CCTV on pole

    CCTV, Smart Sensors & other devices

    Local councils, the Department of Transport and Main Roads (TMR), and Queensland Police can apply to install the following devices on our overhead infrastructure such as wood poles, concrete poles, or street light columns:

    • CCTV
    • Condition monitoring devices
    • Weather stations
    • Traffic signals
    • Parking sensors
    • Warning lights (Aircraft)
    • Safety beacons.

    This process will involve both an application and an agreement, which you will need to enter with us. This will detail the legal and commercial responsibilities and other contractual obligations and associated costs for your installation on our network.

    Once your design has been accepted and approved by our team and you have a signed agreement, your work can begin.

    If you are an existing customer seeking an approved Accredited Service Provider (ASP) for installation of these various devices, please review our list of installers (PDF 615.1 kb).

    If you are a new customer and would like to enquire about installing your device and Internet of things (IOT) for either short or long term periods, please refer to the process below.

    If you are a member of the public, requests for private installations are not accepted.

    Installation process

    1. 1 Enquiry

      You identify the poles needed for your installation and submit your initial enquiry via our online enquiry form.

      We'll then send you the Deed Poll Agreement for you to complete and sign and send back to us, along with relevant attachments (e.g. the general arrangement you require, the camera technical brochure).

    2. 2 Checks

      We will do some prequalification checks to confirm the pole's suitability for your devices.

      We'll also check the 24 hour power supply availability at the proposed pole or column location.

    3. 3 Application

      If your devices need power, you must apply for an unmetered supply connection via our Portal. We can help you with your application submission.

    4. 4 Review

      Your application and design will be reviewed by our relevant teams.

    5. 5 Agreement

      We'll establish the relevant agreement with you:

      • Large quantity of devices or long-term/permanent installations - We'll send you a Facilities Access Agreement (FAA), which you must sign and email to facilitiesaccess@energyq.com.au. Application and annual fees will apply.
      • Small quantity of devices or short-term installations - We'll send you a Deed Poll Agreement for each pole, which you must sign and email to facilitiesaccess@energyq.com.au. A FAA is not required, but application and annual fees still apply.
    6. 6 Licence

      Your Site Licence will be offered and executed by us.

      Once you have your Site Licence, if the devices require a power supply, you'll need to apply for an unmetered supply connection and attach a copy of your licence to your application via the portal.

    7. 7 Installation

      You must engage an Accredited Service Provider (ASP) for installation of your devices from one of our approved lists:

    8. 8 Fees

      A one-time application fee and annual fee paid in advance for each pole site will apply. Our schedule of fees can be provided on request.

    Frequently asked questions

    The following entities are eligible to apply for device installation:

    • Government departments, agencies and statutory authorities
    • Licensed telecommunications carriers and other public or private organisations with a demonstrated operational need for communications infrastructure.

    • Up to 25 devices - If the number of devices for installation is small (25 or less), then we will send a Deed Poll Agreement for you to sign
    • Over 25 devices - If more than 25 devices are required to be installed on permanent basis, then you must enter into a Facilities Access Agreement with us.

    • Pole ownership check
    • Verification of suitability of poles selected. If not suitable, we will offer alternate pole location options for your consideration
    • Uninterrupted power availability check at selected pole
    • Review and approval of your signed Deed Poll Agreement
    • Issue of the Site Licence for the device Installation.

    Note: If the device requires power supply connection, it's your responsibility to submit a separate unmetered supply connection application via our Portal.

    • Only an Accredited Service Provider (ASP) rated to WCS59 Specification as a minimum. You can also choose a service provider from the provided lists of ASPs, as stated in Step 7 above
    • If you are unable to find an ASP to carry out the required works in your area, please contact our team. We will work with you to explore alternative solutions.

    • General arrangement drawing
    • Device technical brochure copy
    • RPEQ certification of pole assessment if the total weight of attachments is more than 15kg
    • Method of attachment, including device and enclosure mounting detail
    • Confirmation of the ASP proposed for the installation works.

    • Our Facilities Access Team only manages device installation related matters
    • If the device requires power supply and is not battery or solar powered, you must apply separately for an unmetered supply connection after obtaining the Site Licence from us.
    • The Site Licence must be attached to the unmetered supply connection application.

    Contact details

    If you have any further queries, please email us at facilitiesaccess@energyq.com.au.

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