Palm trees being blown around in a storm

Storms & disasters

Queensland’s severe weather can cause significant damage to the power network. While we invest significantly into the network in preparation for such weather, the severity of such disasters means outages may occur. In more serious weather situations such as cyclones, floods and super cell storms power supply may be interrupted for many days while our crews work around the clock to make repairs.

If your power goes out during such events, from the safety of your own home or workplace, look out the window and if you can see or hear something that could help identify the problem, stay well clear and call us on 13 22 96. Precise details will assist our emergency crews to restore power.

Remember, always assume fallen powerlines are live, stay well clear and warn others. Call Triple zero (000) or 13 16 70 if powerlines are down.
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