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Coronavirus COVID-19 Response

We're focused on supporting you and keeping you connected in these uncertain times. Read about Ergon Retail's response (e.g. your power bill) and Ergon Network's response (e.g. your power supply).

How can we help you?

Frequently asked questions

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      • When is my next meter read?
      • I've lost power. How do I find out what's going on?
      • How do I apply for a new connection to the electricity grid?
      • How do I read my meters?

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      • How do I contact the Major Connections Support Team?
      • I'm building a house soon, what do I need to do to organise my connection?
      • How will my complaint be handled?
      • How can I provide some positive feedback on an Ergon Energy team member?

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