Frequently asked questions
Thanks for your feedback!
- I've lost power. How do I find out what's going on?
- How do I apply for a new connection to the electricity grid?
- I have no power and can't find any outages relating to my premises. What can I do?
- How do I read my meters?
- How do I nominate for contractor training?
- I own a dog, can I register for meter reading alerts?
- What is the Life Support program?
- A person at this address requires electricity for life support. What should I do?
Connecting to the grid
Solar, batteries & EVs
Trees & street lights
Claims & damages
Contractors & installers
Show all topics