Frequently asked questions
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- I've lost power. How do I find out what's going on?
- How do I apply for a new connection to the electricity grid?
- How do I read my meters?
- I have no power and can't find any outages relating to my premises. What can I do?
- I own a dog, can I register for meter reading alerts?
- Can I register to receive text messages about outages?
- Will I get paid for solar power I export to the grid?
- If I removed my connection to the grid and I now want to reconnect, what do I have to do?
Connecting to the grid
Solar, batteries & EVs
Trees & street lights
Claims & damages
Contractors & installers
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