Frequently asked questions
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- I've lost power. How do I find out what's going on?
- How do I apply for a new connection to the electricity grid?
- I have no power and can't find any outages relating to my premises. What can I do?
- How do I read my meters?
- What to do after the power comes back on?
- Will my personal medical alarm work?
- How do I prepare for a planned power outage?
- Why didn’t my power go off?
Connecting to the grid
Solar, batteries & EVs
Trees & street lights
Claims & damages
Contractors & installers
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