Frequently asked questions
- I've lost power. How do I find out what's going on?
- How do I apply for a new connection to the electricity grid?
- I have no power and can't find any outages relating to my premises. What can I do?
- How do I read my meters?
- I own a dog, can I register for meter reading alerts?
- How can I ensure safe access to my premises for your field staff?
- What can I do to help with access to my meters, especially if I have a dog?
- How do I submit an Electrical Work Request (EWR)?