Frequently asked questions

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      • I've lost power. How do I find out what's going on?
      • How do I apply for a new connection to the electricity grid?
      • I have no power and can't find any outages relating to my premises. What can I do?
      • How do I read my meters?

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      • What to do after the power comes back on?
      • Will my personal medical alarm work?
      • How do I prepare for a planned power outage?
      • Why didn’t my power go off?

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