Guaranteed Service Levels (GSL) claim form

To submit a claim for a Guaranteed Service Level (GSL) rebate, please complete the following form.

For more information on GSLs, please view the GSL web page.

Should you not meet the GSL criteria as outlined in the Electricity Distribution Network Code but believe you are entitled to a payment, please submit our Complaints & Feedback form for a review to be completed.

Please view our privacy statement regarding the collection of data.

Required fields are marked with an asterisk (*).

Location

First name *

Last name *

National Metering Identifier (NMI) The NMI is a 10 or 11 digit number that can be found on the premises power bill

Street address

Suburb/town

State

Postcode

Phone number Please enter your best business hours contact number as 10 digits with no spaces

Email address

GSL type

Date of event/occurrence Please select date or enter in format dd/mm/yyyy

Describe the reason for your GSL claim in more detail