Help & support

We're committed to supporting our customers and communities. Read more about the different ways we can help you.

We also operate an Employee Assistance Program to support our employees and their immediate family members. For 24/7 crisis support phone 1800 808 374.

  • Our commitment

    Outlines our commitment to our customers, including customer charters and guaranteed service levels.

  • Careers

    Read about our career opportunities for graduates, , apprenticeships, traineeships and the latest vacancies. Find out what it's like to work for us.

  • FAQs

    Visit our FAQs section for quick and easy answers to common customer questions. Search by keyword, topic or most popular.

  • Feedback

    Feedback from our customers helps us to improve our service and business. Contact us if you have a complaint or a compliment.

  • Contact us

    Information on Ergon Energy's phone numbers, email contact and postal address.

  • About Us

    Information about our business, our community involvement, our sustainability practices, the Electricity Industry and latest news.