Update on Solar and Battery Connection Timeframes

We are currently experiencing delays in processing applications due to a significant increase in demand following the launch of the Cheaper Home Battery Program. We understand this may be disruptive and sincerely appreciate your patience as we work to review applications and respond as quickly as possible.

To help ensure your application is submitted correctly, please take a moment to review the Applicant Guide Battery Information on Portal Application Forms (PDF 559.6 kb)

For more information about the connection process, service types, available offers, and contracts, please visit How to connect - Homeowners & small businesses.

Or check out "Connections" in our Frequently Asked Questions (FAQ).

For further enquiries, you can contact our team on the below email addresses:

• Ergon Energy Network: ergongeneration@energyq.com.au
• Energex: energexgeneration@energyq.com.au