Forms, manuals & standards

These documents are for use by electrical contractors and others requiring information on metering and electricity connections to our distribution network.

If you have any questions you can email us or call the following numbers:

Contractors Hotline: 1800 237 466 Mon to Fri, 7.30am - 4pm.

General Customer Service: 13 74 66 Mon to Fri, 7am - 5:30pm (excluding public holidays) and select 'General Enquiries'.

Alert service

If you subscribe to our Alert Service we will advise you by email when the documents you have selected have been updated.

Forms and technical documents

To view or download a document, select the link.

Ergon Energy makes no representations, express or implied, as to the accuracy of the documents provided and accepts no liability howsoever arising for any loss resulting from the use of the documents or reliance placed on them.

The recipient agrees to indemnify Ergon Energy and keep it indemnified against any liability for any losses (including liabilities of the recipient to third parties), costs and expenses arising out of the use or reliance on the documents by the recipient.

The documents provided are to be used as a guide only. Subject to any statutory obligation, to the extent practical, the recipient agrees to use reasonable endeavours to notify Ergon Energy of any errors or omissions it becomes aware of in the documents to enable correction / updating.