Power outages

Find out if the power is scheduled to be turned off in your area for maintenance, or check restoration times if you've lost power unexpectedly.

Any electrical faults, including brown outs, might be caused by fallen powerlines. 'Take care, stay line aware' and always assume fallen powerlines are live. Stay well clear, warn others and call Triple Zero (000) or 13 16 70 if powerlines are down.

Outage Finder map

Our interactive map that shows the latest information on unplanned power outages and planned improvements across our network.
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Outage Finder text view

Our outage finder assists you in finding information about your power supply. View the text version for a list rather than a map display.
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Register for notifications

Register to receive SMS text notifications or emails for power outages in your area.
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About outage finder

A simple guide to help you use our Outage Finder to find planned and unplanned power outages on our network.
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What to do in an outage

Find out what to do in a power outage and how this effects services on the NBN.
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Power outage safety

If the electricity’s out at your place, we’re here to help you find out what happened and keep you informed about when it might return.
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Hot water issues (cold water)

What to do if you’ve lost hot water. There are a number of reasons why this may have happened.
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