Electricity Connections In Regional Queensland

Connections

Information about connection of electricity supply, upgrades and changes to connections, the process for connecting solar PV systems and metering.

Residential connections

Need to arrange electricity network connection to your home, install solar PV, or make a change to your connection? Find out how.

Business connections

How to arrange a new electricity network connection for your business, change your connection, or remove it.

Major business connections

Information about connection of electricity, upgrades and changes to connections for large commercial and industrial businesses.

Connection charges

Read more about how we charge for customer connection services under the Australian Energy Regulator.

Metering

Find out more about your obligations for meter access, types of meters and how to read them, and contestable metering.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 8am - 5:30pm

Interpreter Service

13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 6:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week