Connections

Information about connection of electricity supply, upgrades and changes to connections, the process for connecting solar PV systems and metering.

  • Residential

    Need to arrange electricity network connection to your home, install solar PV, or make a change to your connection? Find out how.

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  • Business

    How to arrange a new electricity network connection for your business, change your connection, or remove it.

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  • Major business

    Information about connection of electricity, upgrades and changes to connections for large commercial and industrial businesses.

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  • Connection charges

    Read more about how we charge for customer connection services under the Australian Energy Regulator.

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  • Metering

    Find out more about your obligations for meter access, types of meters and how to read them, and contestable metering.

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  • Your rights

    Information about connection timeframes, relevant energy laws, dispute resolution and contacting the QLD Energy Ombudsman.

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  • Our responsibilities

    Our responsibilities as a distribution network service provider, including managing the electricity network and connecting customers.

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