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Power outage finder
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Together we can reduce peak demand between
4pm - 8pm

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Powerlines and car accidents
What to do after an accident
Safety Heroes School Program
Fun stuff for kids

Outages & disruptions

Find out if the power is scheduled to be turned off in your area for maintenance, or check restoration times if you've lost power unexpectedly.

In case of a life threatening emergency, call Triple Zero (000) or 13 16 70.

Any electrical faults, including brown outs, might be caused by fallen powerlines. Always assume fallen powerlines are live. Stay well clear and warn others.

Get an insight into your energy network

Ergon Incentives

Make a change to how you use power and you could be eligible for cashback incentives.

Going off-grid

Thinking about going off-grid? Here's 10 things you should consider before making the switch.

Connect electricity

Apply online for new & altered connections, plus solar, pump, lighting and other unmetered connections. Also accept basic connection offers online.

Developers toolkit

Download technical specifications and other information for developers and other contractors.

Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7am - 6:30pm
Business general enquiries: 1300 135 210
Mon to Fri, 8am - 5:30pm
Interpreter Service: 13 14 50
Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

Network

Network general enquiries: 13 74 66
Mon to Fri, 7am - 6:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies: 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week