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Power outage finder
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Frequently asked questions
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Outages & disruptions

Find out if the power is scheduled to be turned off in your area for maintenance, or check restoration times if you've lost power unexpectedly.

In case of a life threatening emergency, call Triple Zero (000) or 13 16 70.

Any electrical faults, including brown outs, might be caused by fallen powerlines. Always assume fallen powerlines are live. Stay well clear and warn others.

Get an insight into your energy network

Ergon Incentives

Make a change to how you use power and you could be eligible for cashback incentives.

Going off-grid

Thinking about going off-grid? Here's 10 things you should consider before making the switch.

Electric Vehicles

Interested in buying an electric vehicle? This information may help you choose the best options to suit your needs.

Subdivisions and land developments

Information on how to arrange network connection for subdivisions and land developments.

Retail

Residential general enquiries: 13 10 46
Mon to Fri, 7am - 6:30pm
Business general enquiries: 1300 135 210
Mon to Fri, 7am - 6:30pm
Interpreter Service: 13 14 50
Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten

Network

Network general enquiries: 13 74 66
Mon to Fri, 7am - 5:30pm
Faults only: 13 22 96
24 hours, 7 days a week
Life threatening emergencies: 000 or 13 16 70
(Triple zero) 24 hours, 7 days a week

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