Large Customer connections support
Our Large Customer connections support team is dedicated to help you throughout the connection process.
After we receive your enquiry about a Large Customer connection, we'll allocate you a Project Sponsor who will be your single point of contact right through the connection process. They'll maintain regular contact with you and do their best to ensure your needs are met.
Our team members maintain relationships with large business customers. They oversee ongoing contractual arrangements and drive business process improvement.
Get in touch
Do you have a specific question about your Large Customer electricity connection?
Load ≥ 1 MVA or high voltage (HV) DER connections
For questions relating to load ≥ 1 MVA or HV Distributed Energy Resource (e.g. solar) connections, please contact our Large Customer connections support team at majorcustomers@energyq.com.au.
Low voltage (LV) DER connections over 30kVA
For questions relating to LV Distributed Energy Resource (e.g. solar) connections over 30kVA, please refer to our Larger systems over 30kVA web page, or contact our Solar and Renewables Team via email at ergongeneration@energyq.com.au.
Alternatively, speak to our representative on 13 74 66.