Queensland Household Energy Survey
Since 2009, Ergon Energy Network and Energex have worked with Powerlink Queensland to understand how Queensland households use energy. Each year, we run the Queensland Household Energy Survey (QHES).
What the survey tracks each year
The QHES tracks the following insights:
- How Queenslanders are using energy
- How household behaviours are changing
- How new technologies are being adopted
- As well as general customer sentiment.
2026 survey update
With responses from more than 4,000 Queensland households, you can read the full QHES 2026 Report and explore interactive survey results at qhes.com.au.
The interactive website allows you to:
- Explore results by topic
- View data by location, age group and solar ownership
- Compare trends over time.
The 2026 insights report includes household profiles that show the different needs, choices and challenges faced by Queensland households.
Key findings include:
- Households’ perceptions of energy suppliers making electricity more affordable have improved, while trust in energy suppliers and security of electricity supply remain stable.
- In line with known cost of living pressures, concern about household bills (including electricity) has heightened this year. Many households are expecting further electricity price increases into the future.
- Ownership and consideration of buying/upgrading solar PV, battery storage and Electric Vehicles (EV) have notably increased, mostly driven by desire to reduce spend on electricity bills.
These insights are helping us build a safer, more reliable and more affordable energy network for the future.