21 March 2026

Tropical Cyclone Narelle - 21 March

Ergon Energy crews are aiming to get the lights back on to as many communities and customers as possible by tonight, in the wake of Severe Tropical Cyclone Narelle.

Approximately 1000 customers remain without power this morning – at Aurukun, Coen, Lockhart River and Napranum. Our online Outage Finder has a breakdown by Council area.

Power has been restored to Hopevale, Cooktown, Rossville and Wujal Wujal.

The ambitious restoration target for the remaining communities without power hinges on safe access, weather conditions and damage assessments, which will be conducted when crews are on the ground.

Approximately 50 crew members are heading to remote sites by aircraft, with the equipment they need for emergency network repairs.

Cyclone Narelle power restoration crews Innisfail field construction officer Mick Andrews

We’ve had multiple reports of fallen powerlines, so this is our most important community safety message:  Fallen powerlines can be hidden in tree branches and other cyclone debris. Take extra care when you are cleaning up, stay well away from any fallen powerlines and report them to emergency services on 000 or call the Ergon Faults Team on 13 16 70.

Making sites safe for the communities and everyone supporting them in the clean-up and recovery phase will be the first priority for our crews before they commence restoration work.