Network management

We're committed to contributing to the communities in which we operate. Read about what we're doing in your local area and check out our network management programs and plans.

Investment

Learn more about our future investment plans that have been presented to the Australian Energy Regulator.

Pricing

Information about Ergon Energy's distribution pricing principles and methodologies.

Infrastructure

Information on our network infrastructure projects, isolated and remote power stations, and regulatory test consultations.

Innovation

Learn more about advancements and innovations in the way we use and manage energy.

Demand management

Information about trials and programs to reduce energy use and manage electricity demand. Find out how you could participate.

Environment

We are committed to reducing our impact on the environment. Read about our environmental management practices.

Retail

Residential general enquiries

13 10 46

Mon to Fri, 7am - 6:30pm

Business general enquiries

1300 135 210

Mon to Fri, 8am - 5:30pm

Interpreter Service

13 14 50

Servizi di interpretariato e traduzione
Dolmetscher- und Übersetzungsdienst
Mga serbisyo sa pagsasalin-wika
Tolk- en vertaal diensten
Interpreter Service

Network

Network general enquiries

13 74 66

Mon to Fri, 7am - 5:30pm

Faults only

13 22 96

24 hours, 7 days a week

Life threatening emergencies

000 or 13 16 70

(Triple zero) 24 hours, 7 days a week